Dua Lipa went to Twitter to call out United Airlines for what she alleges they ignored concerns over her sister's peanut allergy.
Here's what her Tweet said:
“I can’t believe i’m on a @united flight rn and I told the steward that my sister was severly allergic to nuts and his reply was ‘we’re not a nut free airline so if she has an epi pen she might have to use that as we can’t not serve other passengers in your section nuts’,”
Then a fan responded to the 'New Rules' singer, suggesting a United Airlines flight attendant could have made an announcement regarding her sister’s allergy, but the 22-year-old British songstress said United still did nothing:
According to United Airlines’ allergy policy, flight attendants can talk “to other customers seated nearby to refrain from opening and eating any allergen-containing products they may have brought on board,” though the company says it only does that “in some cases.”
The airline company responded to the pop star, explaining that they cannot guarantee an allergen-free cabin.
“Passenger safety is our top priority. We can’t guarantee an allergen-free environment but we work to address allergy concerns onboard [e.g.] we don’t serve pre-packaged peanuts,” United Airlines tweeted in a response. “We want to address your concerns so let’s connect when you land. We’ll contact our in-flight crew too.”
What are your guys thoughts? Do you think Dua Lipa did the right thing by calling out United Airlines?
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