H&M is the latest retailer to announce closures in the wake of the global novel Coronavirus crisis. In a statement released to their newsletter subscribers on Wednesday March 18th at 8:38 AM PT, they revealed plans to shutter brick and mortar storefronts until at least April 2nd. The company made the decision based on recommendations from local authorities and their prioritization of the safety of their staff and shoppers.
We have made the critical decision to close all our retail locations in the United States until April 2, 2020 or until further notice.
In these uncertain times, we must all do our best to help ease the spread of the novel Coronavirus (COVID-19). Following recommendations from local authorities on social distancing and limiting public gatherings, we feel this is the best course of action for the safety and wellbeing of our employees and customers.
The fast fashion empire also shared that heightened cleaning measures have been in effect for the past couple weeks in their stores and shipping facilities.
For the past couple weeks, H&M has taken additional steps in all offices, warehouses and stores, including staggered work schedules, reduced opening hours, fitting room closures, and additional safety and cleaning precautions.
In addition to the workflow changes listed above, H&M also announced they they are waiving the return shipping fee for any purchases made in the next 30 days, the in-store return policy will be extended and will offer free shipping on all purchases made online.
HM.com will still be operational 24/7.